Frequently Asked Questions for Property Owners

We manage a variety of residential rental properties, including single-family homes, condos, apartments and multi-unit properties. We also specialize in both furnished and unfurnished rentals including monthly to yearly leases.

We primarily serve Asheville and surrounding communities, including North, South, East and West Asheville, Weaverville, Arden and other nearby areas.

That is largely up to you.

We understand that some owners want to be involved in every decision while others prefer to be more hands-off. We work with you to establish expectations for communication, repairs, maintenance and other property decisions.

Yes. Monthly financial statements are available upon request, and we provide year-end tax documentation.

We create professional property listings and use quality photography to showcase your rental.  Your property is advertised across major rental platforms, our website, the DoorLoop software we use, as well as through our extensive Realtor network, giving your listing broad exposure.

We handle inquiries, schedule and conduct showings, process applications and conduct comprehensive tenant screening that includes background, credit, income and rental history checks to help identify qualified applicants.

We use DoorLoop, a professional property management platform, for rent collection & tenant management.  Tenants pay through their online portal. 

Yes. Property inspections are part of our full-service management package and help us monitor the condition of the property and identify potential issues.

After a tenant vacates, we conduct a move-out walkthrough to assess the condition of the property and identify any items that may need attention. We then coordinate turnover cleaning and any necessary maintenance or repairs.

We address lease violations in accordance with the lease terms and applicable North Carolina law.  We also manage and coordinate the eviction process when necessary, including appropriate notices and appearing in court.